Information We Collect

We collect information you provide directly to us, such as when you contact us, request services, or fill out forms on our website. This may include:

• Name, address, and contact information
• Medical history and health information
• Insurance and payment information
• Communication preferences

How We Use Your Information

We use the information we collect to:

• Provide and coordinate home health care services
• Communicate with you about your care
• Process payments and insurance claims
• Comply with legal and regulatory requirements
• Improve our services and website

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To provide medical care and coordinate services
• To comply with legal requirements
• To protect your health and safety

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Secure access controls
• Regular security assessments
• Employee training on privacy practices

Your Rights

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of certain communications
• File a complaint if you believe your privacy rights have been violated

Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us:

Updates to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the effective date. We encourage you to review this policy periodically.

Effective Date: January 1, 2024